Open for work
Max
FBA Inbound Specialist
Follows every inbound shipment until Amazon has fully received it, and prepares the case when units go missing.
Prepares the caseUS launch Q1 2027 · Waitlist open
Replace your virtual assistant with an AI team.
Hire only the agents you need. Each takes over a task your VA does today, working through your Amazon reports and data and handing you the results. Each agent is priced on its own, per store, per month.
Agent roster
Open for work
Audrey
FBA Fee Analyst
Catches wrong package measurements that inflate fees.
Reports
Open for work
Sora
Reviews
Tracks which orders are eligible for a review request and when each window closes, so you can request reviews on time.
Reports
Preview
Nora
Storage Optimization Specialist
Watches aged stock and removal timing ahead of storage fees.
Reports
Preview
Eli
Demand Planner
Reads sales velocity and inventory to plan your next reorder.
Reports
Preview
Pia
Claims Specialist
Prepares evidence and case text for you to submit in Seller Central.
Prepares the case
Preview
Sam
Settlement Analyst
Reconciles each settlement against orders, fees and reimbursements.
Reports
Coming soon
-
Miro Product Opportunity Scout -
Coco Competitor Scout -
Hank Returns Investigator -
Theo Account Health Guardian -
Rhea Customer Service Manager -
Bram Variations & Catalog Engineer
Joining the roster through 2027.
How it works
Three steps. Then the work gets done.
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Connect your account
Authorize read access through Amazon with OAuth. Walmart and Shopify connectors are next.
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Hire agents
Choose the agents for the jobs you need. Add or remove one at any time.
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Agents get to work
Agents check your data on a schedule and send findings by email, Slack or Teams, with the evidence attached and a dashboard you can share with your VA or embed in Notion.
Data our agents access
Your data, your decisions.
Agents read only the Amazon data you authorize and the costs you choose to share, listed below. They join it, check it and hand you the results. Every action in Seller Central stays with you.
| API area | What we read | Why |
|---|---|---|
| Fulfillment Inbound | Inbound shipments and shipment items | Compare what you shipped with what Amazon received |
| FBA Inventory & inventory reports | Inventory summaries, ledger, aged inventory, reserved, removals | Track lost/damaged units, aged stock and removal timing |
| Finances & settlement reports | Financial events, settlements, fees, reimbursements | Audit fees, reconcile settlements, track claim outcomes |
| Orders & sales reports | Orders, order items, returns, sales & traffic | Tie fees, returns and reimbursements back to orders |
| Your uploads (optional) | Product and landed costs you upload in the portal | Put a dollar value on units at risk. You choose which agents can read them, and can revoke at any time |
- You approve the data
You authorize OptX Agents on Amazon and choose which stores to connect. Agents read only the reports and data that authorization covers, plus any costs you upload and allow them to use.
- Agents tie it out
They join shipments, inventory ledgers, settlements, fees and orders, the reconciliation a VA does by hand in spreadsheets, and check it on a schedule.
- You take action
Agents hand you the findings, the evidence and draft case text. You review it and submit in Seller Central.
Agents don't sign in to Seller Central, and they don't change your listings, prices, orders or cases. If Amazon offers an approved API for a task such as filing a case, we'll add it as an option you choose to turn on.
More on authorization, encryption and revoking access on the Trust page.
Pricing
Priced by the work each agent does.
Each agent will be priced per store, based on how complex its work is and the return it brings you. Every agent tracks what it recovers or protects, so you can see whether it pays for itself. Here is Max, our FBA Inbound Specialist, as an example.
Max FBA Inbound Specialist
- Recovered or protected this quarter
- $12,840
- $8,420 Recovered: reimbursements confirmed in your payouts$4,420 Protected: at-risk units flagged before the window closed
- Level
- Essential
- Category
- FBA & Inventory
I monitor every FBA shipment from the moment it leaves your warehouse until Amazon has fully received and reconciled it. I tell you when a claim can be filed and warn you before Amazon's claim window closes, keep unresolved quantities current as Amazon processes your inventory, calculate the dollars at risk, gather the evidence for reimbursement claims, and prepare the case as soon as it's eligible for you to submit. Once you've filed, I follow the case and check that the approved reimbursement actually reaches your account.
I also watch for unusual receiving patterns, such as recurring SKU shortages, slow fulfillment centers, carrier issues and under-reimbursements, so you can catch problems before they become expensive.
Example alert · Shipment FBA15ABC123 Claim eligible
- Delivered 52 days ago
- 32 units still unresolved
- Amazon's claim window closes in 8 days
Estimated exposure $4,860
- Receiving
- Watching
- At risk
- Claim eligible
- Case filed
- Awaiting Amazon
- Recovered
Skills
- FBA shipments
- Receiving discrepancies
- Claim deadlines
- At-risk inventory
- Claim preparation
- Case tracking
- Reimbursement reconciliation
- Inbound analytics
Pricing is being set
Join the waitlist Each agent will have its own price per store, based on how complex its work is and what it returns to you. Tell us which agents you'd hire first and we'll share pricing with the waitlist before launch.
Waitlist
Get your team before launch.
Join the waitlist and we'll email you when OptX Agents opens in your marketplace. No payment details needed.